Grace foodbank - Sheffield - Helping to give hope to those in need

Referrals Helpline - 07580 516 512

General Enquiries - 07964 896 283


Privacy Notice


 This Privacy Notice  applies to information we (Grace Food Bank) collect about individuals who interact with our organisation. It explains what personal information we collect and how we use it.

If you have any comments or questions about this notice, feel free to contact us at [email protected]

1. Personal data that we process

The following table explains the types of data we collect and the legal basis, under current data protection legislation, on which this data is processed.


Data (key elements)


Enquiring about our organisation and its work

Name, email, message

Legitimate interests - it is necessary for us to read and store your message so that we can respond in the way that you would expect.

Subscribing to email updates about our work

Name, email

Consent - you have given your active consent.

Making a donation

Name, email, address, payment information

Legitimate interests - this information is necessary for us to fulfill your intention of donating money and your expectation of receiving a confirmation message.

Referring a client to us

Name, organisation, email address and/or phone number

Legitimate interest – it is necessary for us to be able to contact you if we have any difficulty getting food to the client or if we have any concerns,

Being referred to us as a client

Name, address, phone number, number of family members (and their approximate ages), dietary requirements. The dates you collect food or it is delivered to you.

Legitimate interest – so that we can provide a voluntary service that meets the needs of our clients (for example, the right amount of food and food that is suitable for your needs),

Volunteering with us

Name, address, phone number and email address, next of kin, any medical conditions, any criminal convictions, references.

Legitimate interest – our safeguarding policies require that we recruit safely.

Signing up as a member

Name, email, address

Legitimate Interest




2. How we use your data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected, as set out in the table at the top of this policy.

For example, we may use your personal information to:

3. When we share your data

We will only pass your data to third parties in the following circumstances:

In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.

4. How long we keep your data

We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data once it is no longer required.

5. Rights you have over your data

You have a range of rights over your data, which include the following:

A full summary of your legal rights over your data can be found on the Information Commissioner’s website here:

If you would like to access the rights listed above, or any other legal rights you have over your data under current legislation, please get in touch with us.

Please note that relying on some of these rights, such as the right to deleting your data, will make it impossible for us to continue to deliver some services to you. Sometimes we have to keep data for safeguarding reasons or to keep our financial records in order (for example, of you have Gift Aided a donation to us we need to keep your information for 7 years). However, where possible we will always try to allow the maximum access to your rights while continuing to deliver as many services to you as possible.


7. Modifications

We may modify this Privacy Policy from time to time and will publish the most current version on our website. If a modification meaningfully reduces your rights, we'll notify people whose personal data we hold and is affected.